Heating, Hot Water, and Boilers

How do I use my storage heater?

Please check this guide, and then log a ticket if you have any questions.

My heating doesn't work

If your heating doesn't work, please first check the following:

Check that there is power going to your heater/boiler.
If you have a gas boiler, does it have any pressure? (indicated by a small dial with a green zone between 1 and 2)
If you have a central heating system, is the dial on the radiator turned on?
Is only the bottom of the radiator warm? If so, this indicates that there is air trapped in the system and the radiator needs to be bled to remove the interfering air.

If you've tried the above steps, please call our office on 0161 610 8383 and also log a maintenance ticket.

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