How can we help?

Accounts

Making Payments

Info about making payments for holding deposits, security deposits or rent

3 articles

Deposit Returns

All about getting your deposit back

1 article

Applications

Application Form

The start of your application process

2 articles

References and Guarantors

What we need from your references and guarantors

3 articles

Finalising the Agreement

After your references are accepted, how to finalise your agreement

2 articles

Current Tenants

Moving In

Everything to do with moving in to your new home

2 articles

Moving Out

For the end of your tenancy

2 articles

Parking & Bike Storage

Need a bike storage space or car park permit? See here!

1 article

Looking After Your Home

Useful information about how to look after your property and keep your full deposit!

3 articles

Safety and Security

How to keep your place safe and secure

1 article

Changes to Your Tenancy

If you need to change your tenancy part-way through, check here

2 articles

Maintenance

Common Maintenance Issues

Check here first before logging a ticket!

7 articles

Emergencies

What to do in an emergency/out of our hours

1 article

Logging a Maintenance Issue

See here for help with logging a maintenance issue

1 article

Company Information

COVID-19

1 article

Legal Information

On this page, you will find the legal notes and terms and conditions for our company.

1 article